NRF RISE Up Credentials
Industry-recognized retail and customer service certifications
Why NRF RISE Up?
Industry-Recognized
Credentials from the National Retail Federation, trusted by employers nationwide
•
Funded
Included with your program enrollment through WIOA or WRG funding
Self-Paced
Complete training on your schedule with 24/7 online access
Available Credentials
Customer Service & Sales
Master customer interaction, sales techniques, and service excellence
Duration: 20-30 hours
Certificate: NRF Customer Service & Sales Credential
•Included
Topics Covered:
- •Customer interaction skills
- •Sales techniques
- •Service excellence
- •Conflict resolution
- •Communication skills
Business of Retail
Learn retail operations, business fundamentals, and industry knowledge
Duration: 20-30 hours
Certificate: NRF Business of Retail Credential
•Included
Topics Covered:
- •Retail operations
- •Business fundamentals
- •Industry knowledge
- •Store management
- •Inventory control
ServSafe Manager
Food safety certification for restaurant managers and supervisors
Duration: 8-10 hours
Certificate: ServSafe Manager Certification
•Included
Topics Covered:
- •Food safety principles
- •HACCP guidelines
- •Manager responsibilities
- •Health inspections
- •Employee training
ServSafe Food Handler
Basic food safety training for all food service workers
Duration: 2-3 hours
Certificate: ServSafe Food Handler Certificate
•Included
Topics Covered:
- •Personal hygiene
- •Cross-contamination
- •Time and temperature
- •Cleaning and sanitizing
- •Safe food handling
ServSafe Alcohol
Responsible alcohol service training for servers and bartenders
Duration: 4-6 hours
Certificate: ServSafe Alcohol Certificate
•Included
Topics Covered:
- •Responsible service
- •Checking IDs
- •Recognizing intoxication
- •Legal responsibilities
- •Intervention techniques
Ready to Get Certified?
Enroll in a program today and get free access to NRF RISE Up credentials