IT Help Desk Technician — CompTIA A+ in 8 weeks.
Troubleshoot hardware, software, and networks. Prepare for CompTIA A+ Core 1 and Core 2. A 4-Star Indiana Top Job. Free with WIOA or Next Level Jobs funding.
- Free with WIOA + Next Level Jobs
- CompTIA A+ Core 1 + Core 2
- 4-Star Indiana Top Job
- IT support pay $38K–$52K
IT Help Desk Technician
Troubleshoot hardware, software, and networks. Prepare for CompTIA A+ in 8 weeks and launch your IT career.
What You'll Learn
Full curriculum broken down by module. Every topic is covered in class and assessed before you advance.
PC Hardware & Assembly
- ·Motherboards, CPUs, RAM, storage
- ·Power supplies and peripherals
- ·BIOS/UEFI configuration
- ·Component compatibility
Operating Systems
- ·Windows 10/11 installation and configuration
- ·macOS and Linux basics
- ·Command-line tools (CMD, PowerShell, Terminal)
- ·OS troubleshooting
Networking
- ·TCP/IP, DNS, DHCP
- ·Wireless networking
- ·Network troubleshooting tools
- ·VPN and remote access
Security
- ·Malware identification and removal
- ·Firewall and antivirus configuration
- ·Physical security and social engineering
- ·Data backup and recovery
Help Desk Operations
- ·Ticketing systems (ServiceNow, Jira)
- ·SLA management
- ·Customer communication
- ·Escalation procedures
How You Can Start
Choose the path that fits your situation.
There's a path to enrollment whether you qualify for funding or not. We'll help you figure out which one.
Workforce-Funded Training
Must reside in Indiana
Funding assistance may be available through workforce development programs. Contact an advisor to check your eligibility.
Free to apply · takes 2 minutes
Self-Pay — All States
$2,800tuition
Enroll immediately without waiting for funding approval. Payment plans, BNPL (Klarna, Afterpay, Zip), and income-share options available.
Payment options
Not sure which path is right? Talk to an advisor — it's free and takes 10 minutes.
Ready to Start Your IT Help Desk Technician Career?
WIOA and Next Level Jobs funding available for eligible Indiana residents. You must qualify — eligibility is not guaranteed. Self-pay options available.