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IT help desk technician supporting a user at a workstation

CompTIA A+ Prep

Self-Pay Program

IT Help Desk Technician

Troubleshoot hardware, software, and networks. Prepare for CompTIA A+ in 8 weeks and launch your IT career.

8 weeks18–22 hrs/week5 credentialsHybrid

Delivered directly by Elevate for Humanity.

Your next step starts here

Explore the training, then apply or ask admissions a question.

Review funding and costs ↓

New Applicant

Apply Now Talk to an Advisor View Course Details →

Everything you need to know

How the IT Help Desk Technician program works

This is a 8 weeks hybrid pathway. Most training begins with self-paced coursework you complete from home, followed by scheduled hands-on training at a real training, lab, or employer site. You complete intake, lessons, practical competencies, assessments, and the listed credential requirements, with career-support services available throughout the pathway.

Program format

Length: 8 weeks
Weekly schedule: Mon–Fri, 18–22 hours per week (flexible scheduling)
Delivery: Self-paced from home + scheduled hands-on site training
Credentials: 5 listed credentials

Your next steps

1. Apply: Select this program and submit your contact, readiness, and enrollment information.
2. Complete intake: Admissions confirms requirements, documents, schedule, and the correct enrollment path.
3. Start training: Complete lessons, hands-on work, assessments, attendance, and progress requirements.
4. Finish: Complete required credentials and use career or placement support.

Funding and payment options

Pay in full: Pay the published tuition through the secure enrollment process.
Payment plan: Split eligible tuition into installments; deposit and terms are shown before acceptance.
Buy Now Pay Later: This is an optional self-pay financing method with separate provider approval and repayment terms.
Employer-sponsored: An employer may pay eligible costs when an arrangement is approved.

Apply to IT Help Desk Technician Request Program Information

IT Help Desk Technician — program guide

How this program works from application to completion

This is the complete enrollment flow. Follow the steps in order so you know who is responsible, when payment is selected, and what must be completed.

1. Apply and review

Choose the program, submit the application, and review eligibility, tuition, documents, schedule, and delivery format.

2. Complete training

Work through lessons, hands-on activities, attendance requirements, assessments, and required documentation.

3. Complete the credential path

Finish program requirements and follow the applicable certification, testing, or completion process.

Self-pay and payment options

Apply first. After your program and enrollment details are confirmed, choose pay-in-full, an available installment plan, employer sponsorship, or an available Buy Now Pay Later option. BNPL is reviewed by an outside payment provider, is not guaranteed, and is not workforce funding.

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Know Before You Apply

Is this program right for you?

18 years or older

High school diploma or GED (or actively pursuing)

Basic computer literacy

No prior IT experience required

Length

8 weeks

Schedule

18–22 hrs/week

Training

160 hours

Credential

5 included

$38,000–$72,000

Typical wage range

160 hrs

Total training hours

5 credentials

Industry recognized

6% (faster than average)

Job growth (2024)

Aligned with:CompTIA A+ CE (220-1101 / 220-1102)

Full Career Pathway

A clear path from enrollment through training, credential, and career support.

Step 1

Enrollment & Intake

Program selection, readiness review, and the published self-pay enrollment path.

Step 2

Training & Assessments

Structured modules, lessons, and checkpoints in a tracked LMS path.

Step 3

Credential

Industry credential completion plus verifiable training records.

Step 4

Employer Placement

Placement support through named employer partners and matching workflow.

Step 5

Wage Outcome

Target entry wages aligned to $38,000–$72,000.

What You'll Learn

Select a module to see its topics. Details stay available without crowding the page.

PC Hardware & Assembly

·Motherboards, CPUs, RAM, storage
·Power supplies and peripherals
·BIOS/UEFI configuration
·Component compatibility

Operating Systems

·Windows 10/11 installation and configuration
·macOS and Linux basics
·Command-line tools (CMD, PowerShell, Terminal)
·OS troubleshooting

Networking

·TCP/IP, DNS, DHCP
·Wireless networking
·Network troubleshooting tools
·VPN and remote access

Security

·Malware identification and removal
·Firewall and antivirus configuration
·Physical security and social engineering
·Data backup and recovery

Help Desk Operations

·Ticketing systems (ServiceNow, Jira)
·SLA management
·Customer communication
·Escalation procedures

How You Can Start

Self-pay enrollment options.

This program is presented as self-pay. Review the published price and available payment options before applying.

Start Immediately

Self-Pay — All States

$2,800tuition

Review the published tuition and currently available checkout options. Provider-specific installment terms are shown at checkout.

Apply & Pay — $2,800

Approved self-pay students receive a secure QuickBooks invoice.

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Questions about self-pay or payment plans? Talk to an advisor about self-pay and payment plan options — we'll map the right next step in about 10 minutes.

Next Step

Apply Now Request Information

Employer Proof & Placement Pipeline

This pathway is aligned to active hiring demand. Placement follows intake profile matching, employer-ready credential completion, and supported introductions.

Employer and Host Site Context

Resultant
KAR Global
Roche Diagnostics
Indiana University Health IT

Placement Pipeline

Intake profile maps learner goals, schedule, and enrollment pathway.
Training milestones and credentials are tracked to completion.
Employer introductions are prioritized for interview-ready graduates.
Placement support continues through first wage outcome reporting window.

Apply Now

Start Your IT Help Desk Technician Journey

Free to apply · No payment required · An advisor will contact you within 1 business day

Application

Apply for IT Help Desk Technician

Complete one application record for contact information, program selection, payment information, background questions, support needs, acknowledgements, and program-specific documents.

Identity verification is required before enrollment. After your application creates your secure student account, you will verify your Social Security number and upload your government-issued photo ID through the protected onboarding workflow. SSNs are never stored in the general application record.

Start Full Application Track Existing Application

Ready to Start Your IT Help Desk Technician Career?

Regular self-pay program. Review the published price and payment options before applying.

Your path from application to career

Apply

2–3 min form

Approved

24–48 hrs

Enrolled

Advisor call

Trained

Program runs

Placed

Career launch

New ApplicantApply to This ProgramFree to apply · takes 5 min

Questions? Talk to an Advisor

Quick answers before your next step

Quick answers before your next step

IT Help Desk Technician

How the IT Help Desk Technician program works

Program format

Your next steps

Funding and payment options

How this program works from application to completion

1. Apply and review

2. Complete training

3. Complete the credential path

Self-pay and payment options

Is this program right for you?

Full Career Pathway

Enrollment & Intake

Training & Assessments

Credential

Employer Placement

Wage Outcome

What You'll Learn

PC Hardware & Assembly

Operating Systems

Networking

Security

Help Desk Operations

Self-pay enrollment options.

Self-Pay — All States

Employer Proof & Placement Pipeline

Start Your IT Help Desk Technician Journey

Apply for IT Help Desk Technician

Ready to Start Your IT Help Desk Technician Career?

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