Marketplace Terms
Last Updated: December 13, 2024
1. Marketplace Overview
The Elevate for Humanity Creator Marketplace ("Marketplace") is a platform where approved creators sell digital products. By purchasing from the Marketplace, you agree to these terms.
2. Digital Products Only
All products sold on the Marketplace are digital products, including:
- Downloadable files (PDFs, videos, audio, templates)
- Digital guides and workbooks
- Online courses and training materials
- Software and digital tools
No physical products are sold through the Marketplace. All purchases are delivered digitally.
3. Purchase Process
When you purchase a product:
- Payment is processed securely through Stripe
- You receive immediate access to download the product
- A download link is sent to your email
- Download links expire after 30 days
- You may download the product multiple times within the expiration period
4. No Account Required
You do not need to create an account to purchase from the Marketplace. Purchases are tied to your email address. Keep your purchase confirmation email for future access.
5. Pricing and Payment
- All prices are in USD
- Prices are set by individual creators
- Payment is processed at the time of purchase
- We accept major credit cards and payment methods supported by Stripe
- Prices may change at any time without notice
6. Refund Policy
Digital products are generally non-refundable due to their nature. However, refunds may be issued in the following cases:
- Product file is corrupted or cannot be downloaded
- Product is significantly different from its description
- Duplicate purchase made in error
- Technical issues prevent access to the product
Refund requests must be submitted within 7 days of purchase. Contact our contact form with your order details.
7. License and Usage Rights
When you purchase a product, you receive:
- A personal, non-transferable license to use the product
- The right to download and use the product for personal use
- Lifetime access to the purchased product
You may NOT:
- Resell, redistribute, or share the product
- Claim ownership or authorship of the product
- Use the product for commercial purposes (unless specified)
- Modify and redistribute the product
8. Creator Responsibility
Products are created and sold by independent creators. Elevate for Humanity:
- Approves creators and products before listing
- Processes payments and delivers products
- Provides customer support for technical issues
- Does NOT create or guarantee the quality of products
For product-specific questions or support, contact the creator directly through the product page.
9. Intellectual Property
All products sold on the Marketplace are protected by intellectual property laws. Creators retain ownership of their content. Unauthorized use, reproduction, or distribution is prohibited and may result in legal action.
10. Prohibited Uses
You may not:
- Share download links with others
- Attempt to circumvent payment or access controls
- Use products in violation of applicable laws
- Reverse engineer or decompile digital products
- Remove copyright notices or creator attribution
11. Disclaimer of Warranties
Products are provided "as is" without warranties of any kind. We do not guarantee:
- Product quality, accuracy, or completeness
- Fitness for a particular purpose
- Results from using the product
- Compatibility with your devices or software
12. Limitation of Liability
Elevate for Humanity is not liable for any damages arising from your purchase or use of Marketplace products. Our total liability is limited to the amount you paid for the product.
13. Privacy
Your purchase information is handled according to our Privacy Policy. We collect:
- Email address for delivery and support
- Payment information (processed securely by Stripe)
- Purchase history for record-keeping
14. Changes to Terms
We may update these Marketplace Terms at any time. Changes are effective immediately upon posting. Your continued use of the Marketplace constitutes acceptance of updated terms.
15. Governing Law
These terms are governed by the laws of the United States. Any disputes will be resolved in the courts of [Your Jurisdiction].
16. Contact
For questions about Marketplace purchases or these terms, contact:
Email: our contact form
By making a purchase on the Marketplace, you acknowledge that you have read, understood, and agree to these Marketplace Terms.