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Operational Controls

This page summarizes how quality, integrity, and risk controls are enforced across the platform.

Last reviewed: January 24, 2026 • Owner: Platform Governance

Content Integrity Controls

Broken links are audited and resolved
Placeholder or mock content is not permitted in production-facing pages
Public resource pages follow a standardized template and are reviewed before indexing
Claims must be supported by authoritative documents

LMS Controls

Visible courses must meet completeness standards (ownership, structure, content integrity, completion rules)
Quarterly LMS audits validate course readiness and consistency
Instructor assignments are tracked and verified
Assessment and completion logic is tested before deployment

Store Controls

Products must be clearly scoped, priced, and mapped to defined post-purchase behavior
Quarterly Store audits validate checkout integrity and post-purchase experience
Stripe product configuration follows metadata discipline
Refund and dispute handling procedures are documented

Deployment Controls

Deploys are gated by CI checks that validate:

Indexing/robots directives validation
Canonical discipline enforcement
Metadata completeness and uniqueness
Sitemap and robots alignment
Restricted route protection
TypeScript type checking
Linting and code quality

If any check fails, the deployment is blocked until issues are resolved.

Audit Schedule

Weekly

Search Console coverage, index count verification, broken link checks

Monthly

Full indexed page inventory, metadata audit, canonical verification

Quarterly

LMS course audit, Store product audit, compliance language review

Change Management

The following changes require explicit review and approval:

  • • Changing page intent or purpose
  • • Changing page title or meta description
  • • Changing index/noindex status
  • • Adding new public routes
  • • Removing disclosures or compliance language

Emergency fixes may be deployed but must be reviewed within 24 hours.

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