Policies & Compliance
Policies & Governance
The following policies describe how the Elevate for Humanity platform is operated, monitored, and governed.
They outline our service targets, incident response procedures, disaster recovery practices, data retention standards, and security controls in support of partners, agencies, training providers, and other institutional stakeholders.
Platform Operations
Service Level Agreement
Uptime targets and service credits
Incident Response Policy
How we handle security and operational incidents
Disaster Recovery Policy
Business continuity and data recovery procedures
Disaster Recovery Test Report
Latest DR drill results and documentation
Response Time SLA
Support response time commitments
Privacy & Data
Terms & Agreements
Academic Policies
Admissions & Enrollment
Compliance & Governance
Questions about our policies? Contact us at our contact form
Questions about our policies? Contact us at our contact form