Elevate platform licensing guide

Platform Licensing Guide

How the license works, what you get, and what happens if you don't pay.

1

Choose Your License Type

License tier comparison — managed vs source-use

Managed Platform (Recommended)

  • • Setup: $7,500–$15,000
  • • Monthly: $1,500–$3,500
  • • Hosting, security, and updates handled by Elevate
  • • Self-service checkout — no sales call required
View Managed License

Source-Use (Enterprise)

  • • Starting at $75,000
  • • Requires enterprise approval before purchase
  • • Internal use only — no resale or sublicensing
  • • You assume full operational responsibility
View Source-Use License
2

Complete Checkout

Stripe checkout for managed platform license

Managed licenses use self-service checkout. Pay the setup fee and first month via Stripe. No sales call required — a link is sent to your email automatically after payment.

  • Enter your organization details
  • Accept the license agreement
  • Complete payment via Stripe
3

Tenant Provisioning

Admin dashboard showing tenant provisioning and organization setup

After payment, your dedicated organization space is provisioned within 24 hours. You receive:

  • Admin account credentials
  • Organization subdomain (yourorg.elevateforhumanity.org)
  • Onboarding checklist and setup guide
4

Invite Team & Assign Roles

Admin user management interface showing role assignment

Add your team and assign roles based on what each person needs to do:

AdminFull platform access, user management, settings
InstructorCourse creation, grading, student management
StaffLimited admin access, enrollment management
5

Add Programs & Content

Course builder interface showing program and content setup

Set up your training programs and content. You can:

  • Create courses from scratch using the course builder
  • Import existing content (SCORM, video, documents)
  • Use Elevate course templates as a starting point
6

Domain Options

Domain configuration options for the platform

Choose how users access your platform:

Default: Subdomain

yourorg.elevateforhumanity.org — works immediately, no setup required.

Optional: Custom Domain

lms.yourcompany.com — requires DNS configuration. We provide step-by-step instructions.

8

Support & SLA

Support portal and SLA documentation

All managed licenses include:

  • Email support — 24–48 hour response time
  • 99.9% uptime SLA
  • Automatic security updates
  • Daily backups with 30-day retention
7

Billing & Enforcement

Billing and subscription management

Payment Enforcement Policy

An active subscription is required for continued platform access. Non-payment results in automatic lockout. This is not negotiable.

  • Invoices sent monthly via Stripe
  • 7-day grace period after a failed payment
  • Platform access suspended after the grace period
  • Data retained for 30 days after suspension
  • Reactivation requires payment of the outstanding balance

All platform products are licensed access to systems operated by Elevate for Humanity. Ownership of software, infrastructure, and intellectual property is not transferred.

Ready to Get Started?

Try the full demo first, or go straight to license setup.

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