In-person proctored
NRF RISE Up credentials are nationally recognized workforce certifications for customer service, retail, and business roles. Issued by the National Retail Federation Foundation — the largest retail trade association in the world. Recognized by major employers including Walmart, Target, Macy's, and thousands of small businesses.
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Entry-level credential covering the basics of working in retail — store operations, customer interaction, product handling, and workplace safety. Designed for first-time job seekers and career changers entering retail or service industries.
Typical duration: 60 minutes
$54
Covers professional customer service skills, sales techniques, handling complaints, building customer loyalty, and meeting sales goals. Validates readiness for customer-facing roles across retail, hospitality, and service industries.
Typical duration: 60 minutes
$96
Covers retail business operations — inventory management, merchandising, loss prevention, financial basics, and store performance metrics. Designed for candidates moving into supervisory or management roles.
Typical duration: 60 minutes
$96
120 E. Market St., Suite 930, Indianapolis, IN 46204
Appointment required. No walk-ins.
Credentials are issued by the named credentialing organization upon successful completion of its requirements; Elevate provides testing access and proctoring.
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