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NRF RISE Up (National Retail Federation)
Testing Center

NRF RISE Up (National Retail Federation)

In-person proctored

NRF RISE Up credentials are nationally recognized workforce certifications for customer service, retail, and business roles. Issued by the National Retail Federation Foundation — the largest retail trade association in the world. Recognized by major employers including Walmart, Target, Macy's, and thousands of small businesses.

Verified public price

Pricing policy

Owner-approved retail pricing, including Elevate markup, is resolved from the canonical provider pricing module. Verified 2026-08-25.

Available exams

Select the exact exam. Verified prices are shown per exam; unverified provider costs are confirmed before any payment is collected.

Retail Industry Fundamentals

Entry-level credential covering the basics of working in retail — store operations, customer interaction, product handling, and workplace safety. Designed for first-time job seekers and career changers entering retail or service industries.

Typical duration: 60 minutes

$54

Pay $54 now

Customer Service & Sales

Covers professional customer service skills, sales techniques, handling complaints, building customer loyalty, and meeting sales goals. Validates readiness for customer-facing roles across retail, hospitality, and service industries.

Typical duration: 60 minutes

$96

Pay $96 now

Business of Retail: Operations & Profit

Covers retail business operations — inventory management, merchandising, loss prevention, financial basics, and store performance metrics. Designed for candidates moving into supervisory or management roles.

Typical duration: 60 minutes

$96

Pay $96 now

Testing cart

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Testing location

120 E. Market St., Suite 930, Indianapolis, IN 46204

Appointment required. No walk-ins.

Credential authority

Credentials are issued by the named credentialing organization upon successful completion of its requirements; Elevate provides testing access and proctoring.

Provider information
NRF RISE Up (National Retail Federation) | Testing Center | Elevate for Humanity | Elevate for Humanity