IT Help Desk Technician — CompTIA A+ in 8 weeks.
Troubleshoot hardware, software, and networks. Prepare for CompTIA A+ Core 1 and Core 2. A 4-Star Indiana Top Job. Free with WIOA or Next Level Jobs funding.
- Free with WIOA + Next Level Jobs
- CompTIA A+ Core 1 + Core 2
- 4-Star Indiana Top Job
- IT support pay $38K–$52K
IT Help Desk Technician
Troubleshoot hardware, software, and networks. Prepare for CompTIA A+ in 8 weeks and launch your IT career.
$2,800
Workforce Innovation and Opportunity Act — covers tuition for eligible Indiana residents through WorkOne.
Indiana state grant covering tuition for high-demand programs. Eligibility determined through WorkOne.
Indiana Manpower Placement and Comprehensive Training — pays for training at no cost to current SNAP or TANF recipients. Contact FSSA at 800-403-0864 (press 3) or ask your DFR eligibility worker for a referral.
Flexible payment plans, BNPL options (Klarna, Afterpay, Zip), and income-share available.
New Applicant
Apply NowTalk to an AdvisorView Course Details →What You'll Learn
Full curriculum broken down by module. Every topic is covered in class and assessed before you advance.
PC Hardware & Assembly
- ·Motherboards, CPUs, RAM, storage
- ·Power supplies and peripherals
- ·BIOS/UEFI configuration
- ·Component compatibility
Operating Systems
- ·Windows 10/11 installation and configuration
- ·macOS and Linux basics
- ·Command-line tools (CMD, PowerShell, Terminal)
- ·OS troubleshooting
Networking
- ·TCP/IP, DNS, DHCP
- ·Wireless networking
- ·Network troubleshooting tools
- ·VPN and remote access
Security
- ·Malware identification and removal
- ·Firewall and antivirus configuration
- ·Physical security and social engineering
- ·Data backup and recovery
Help Desk Operations
- ·Ticketing systems (ServiceNow, Jira)
- ·SLA management
- ·Customer communication
- ·Escalation procedures
How You Can Start
Choose the path that fits your situation.
There's a path to enrollment whether you qualify for funding or not. We'll help you figure out which one.
Workforce-Funded Training
Must reside in Indiana
Federal and Indiana state workforce funding may cover 100% of tuition, books, and exam fees for eligible Indiana residents. We help you apply for every option you qualify for.
Self-Pay — All States
$2,800tuition
Enroll immediately without waiting for funding approval. Payment plans, BNPL (Klarna, Afterpay, Zip), and income-share options available.
Payment options
Not sure which path is right? Talk to an advisor— it's free and takes 10 minutes.
Indiana Career Connect
For WIOA-eligible and apprenticeship pathway applicants, the next step may require Indiana Career Connect.
Go to Indiana Career ConnectReady to Start Your IT Help Desk Technician Career?
WIOA and Next Level Jobs funding available for eligible Indiana residents. You must qualify — eligibility is not guaranteed. Self-pay options available.